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1. Our standard delivery method is via UPS, FEDEX, TNT, DHL. Shipping timeframe is about 7 working days. Shipping timeframe for Free Delivery orders is 1-2 working days. In our store,all of products are free shipping.
2. Please confirm your shipping address before pay for it, Please leave your phone number for contact. Please provide a valid email address and check emails after you have purchased for any updated information.
3. Package transitting time normally takes about 8 working days, depending on the destination, holidays and factors beyond Postal Service's control. If there is a delay, please have more patience.
All GHD Hair Straighteners have Free Shipping to Australia, New Zealand, United States, and Spain. We'll Ship By UPS, FEDEX, TNT, DHL or EMS Shipment.
Please Feel Free To Contact With Us By sales@GHD Hair Straighteners.com.
By using our website, you agree to the terms and conditions of use, as well as our store polices. Please read them carefully before making any purchase of any kind. We will not be held responsible for any liabilities that result from the customers misuse of our website! Thank you for your understanding.
We usually ship out order within 24 - 72 hours if the product ordered is in stock. Please note that our inventory changes constantly, and all products on our website are not guaranteed to be in stock at time of purchase. If your order is out of stock, we will contact you by email immediately; So please provide a valid email address for contact purposes. If your item is out of stock it will take 2-3 more days for us to process the order.
All of our GHD Hair Straighteners ships by EMS,USPS, DHL or TNT. After we ship out your order, you will be receiving a tracking number and tracking method to your email, then you will be able to track the status of your order.
Exchange & Refund policies
Acceptable reasons for exchange are following: We ship an incorrect item(s) from what you order. The product(s) is/are defected. Please contact with us in 24 hours when you receive the package. we will help you to exchange a purchase.
The product(s) is/are incorrect; In this case, if we receive the items back and the product is correct, we will ship the same item back to you. Otherwise, Please note that you will have to ship back your items to our warehouse in China, at your expense.
And if you will keep the items and reorder new items or new size. We will credit you with a $40 dollars shipping fee for you along with your new item. Please not that you will have to ship back your items to our warehouse in China.
Return & Exchange Policy
If you place incorrect items please contact with us in 24-48 hours when you got the package. we will help you to exchange a purchase.
Shipping charges for additional exchanges (returning and reshipping ) will be the customer's responsibility. And if you don't like out items, the customer will pay the return cost and shipping cost from our warehouse.
We require you don't use merely the "GHD shelf box" when you ship goods back. Please pack the GHD box in an outer, separate shipping box. For any more questions, please contact us sales@GHD Hair Straighteners.com and the address (this address can't accept return).
Return address will be sent to you, but please contact first contact at sales@GHD Hair Straighteners.com.
Our store reserves the right to inspect returned items to determine if the product has been worn, used or altered. If the returned GHD Hair Straightener is not in resellable condition, a shipping fee will be charged to your credit card and GHD Styler will be returned to customer. Purchaser pays shipping charges to return products to our store and a shipping charge will be added to all exchanges. Refunds will be issued to the credit card on file immediately upon arrival of returned item.